Springboard Careers Sites - Position Description attachments are not accessible - Incident details - Springboard

Resolved

Degraded performance

Started 4 months agoJune 16, 2026Lasted 1 hour 30 minutesJune 16, 20269:5011:20 PMUTC

Affected

Careers Portals

Updates

Resolved
June 16, 2026 at 11:20 PMUTC
Resolved
June 16, 2026 at 11:20 PMUTC
This incident has been resolved.
Update
June 16, 2026 at 11:20 PMUTC
Update
June 16, 2026 at 11:20 PMUTC
This issue has been resolved following a patch to the production site.
Update
June 16, 2026 at 10:57 PMUTC
Update
June 16, 2026 at 10:57 PMUTC
We have identified the issue and will perform a patch to resolve it. This patch may result in some brief interruptions to service for all customers for approximately 5 mins. We will perform this update in the next 30 mins.
Investigating
June 16, 2026 at 9:50 PMUTC
Investigating
June 16, 2026 at 9:50 PMUTC
We are aware of an issue currently affecting access to Position Descriptions and other documents attached to job advertisements. Impacted candidates will be unable to open or download these documents at this time. Our team is actively investigating and we will provide updates throughout the day. We apologise for any inconvenience caused.

Springboard - Springboard Careers Sites - Position Description attachments are not accessible – Incident details